FAQs
PLACING YOUR ORDER
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The best way of ordering is to do so securely through our website. Additionally you can head to our CONTACT US page and ask additional questions via the form.
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GIFT WRAPPING |
If you are thinking about having your purchase as a gift. We have our gift wrapping options available. We can also add a personalised gift tag to any order, free of charge (just note your message in the checkout comments/notes section and which item it is for).
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PAYMENT |
WE TAKE VISA | MASTERCARD | AMEX | PAYPAL | AFTERPAY (The icons may not be visible on some computers) The easiest method of payment is using any of our methods available online. However you can also use credit card over the phone (head to our contact page for phone details). |
DELIVERY |
Within Australia
FREE SHIPPING for orders $75 and over shipping for all orders *within in Australia Excludes Rugs Most parcels are sent with Australia Post. In some cases Bulky orders or large orders are sent with our Freight carriers of choice TNT, Fastway or Couriers Please. *TNT, Fastway or Couriers Please can only be delivered to an address with a signatory available for signing or a 'calling card' may be left and additional fees may be charged. Additional shipping charges may apply for redelivery if an incorrect address has been given . |
DELIVERY OUTSIDE OF AUSTRALIA *INTERNATIONAL SHIPPING |
International Shipping
Orders being sent to locations outside Australia are sent via Australia Post Air Mail, international express post and DHL. Delivery is typically 7-12 business days. Options are listed in the shipping section of the checkout process. Large items such as Rugs & Artworks can be quoted on a case by case basis. Please contact head office for further information or a quote. (head to the Contact Us page) of this website.
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More Details Below About Placing An Order & Our Process